SHOP CARAUCCI WITH CONFIDENCE
CARAUCCI is an independent fashion brand, and unfortunately our name, product photography and designs may be copied or used by fraudulent websites without our permission.
These sites can look surprisingly convincing. They may use CARAUCCI photographs, product descriptions, logos or other content taken directly from our website or social media.
We want to help you know when you are shopping with us — and when you are not.
OUR OFFICIAL WEBSITE
The official CARAUCCI online store is:
caraucci.com
Before placing an order, always check the website address in your browser carefully. Look for misspellings, added words, unusual characters or domains that resemble CARAUCCI but are not caraucci.com.
A website displaying CARAUCCI products, photographs or our brand name does not necessarily mean that it is affiliated with or authorized by CARAUCCI.
HOW TO SPOT A FAKE CARAUCCI WEBSITE
Fraudulent websites are becoming increasingly sophisticated, but there are several warning signs to look for:
- Check the URL carefully. Fake sites often use domains that contain the CARAUCCI name combined with additional words, numbers or unusual spellings.
- Be cautious of unusually low prices. Deep discounts across nearly every product or prices that seem inconsistent with CARAUCCI may be a warning sign.
- Don't rely on the photography alone. Fraudulent websites can copy our original product photography, descriptions and other content directly from caraucci.com.
- Review the contact information. Look for legitimate contact details rather than unfamiliar email addresses, generic contact forms or questionable customer-service information.
- Check the site's policies. Missing, incomplete or poorly written return policies, privacy policies, shipping information or terms and conditions can indicate a fraudulent website.
- Pay attention to the overall site. Strange wording, spelling errors, inconsistent branding, unusual checkout pages or links that don't work properly are reasons to proceed cautiously.
SOCIAL MEDIA ADS CAN ALSO BE MISLEADING
Fake CARAUCCI websites may appear through advertisements on social media, search engines or other online platforms.
An advertisement featuring CARAUCCI photography or products does not mean the advertisement was placed or authorized by CARAUCCI.
Before clicking through and purchasing, check the destination URL and make sure you have arrived at caraucci.com.
AUTHORIZED CARAUCCI RETAILERS
CARAUCCI is also available through select independent retailers.
If you are unsure whether an online retailer offering CARAUCCI merchandise is legitimate, please contact us before making your purchase. We are happy to help verify whether a retailer is authorized to sell our products.
IF YOU THINK YOU'VE FOUND A FRAUDULENT SITE
If you encounter a website, advertisement, social media account or email that you believe is impersonating CARAUCCI, please let us know.
If possible, send us the website address or a screenshot so we can investigate and take appropriate steps.
IF YOU'VE ALREADY MADE A PURCHASE FROM A SUSPICIOUS WEBSITE
If you believe you placed an order through a fraudulent website, contact your bank or credit card provider as soon as possible. They can advise you about disputing the transaction and protecting your payment information.
CARAUCCI cannot access, cancel, refund or otherwise manage orders placed through websites that are not operated by CARAUCCI.
WHEN IN DOUBT, START HERE
The safest way to shop CARAUCCI online is to begin directly at:
caraucci.com
We take the unauthorized use of our brand, photography and designs seriously and appreciate our customers helping us identify websites or accounts that may be impersonating CARAUCCI.