Shop the Blossom Collection | Free Domestic Shipping Order $250+
We hope you are fully satisfied with your purchase from CARAUCCI. If you’re looking to return or exchange your order for whatever reason, we’re here to help.
Note: All responsibility and issues regarding shipping delivery times should be directed to the USPS and their policy.
CARAUCCI will accept merchandise in its original, unworn and unwashed condition for a Refund or Store Credit within 30 days of receiving your order.
We do not currently accept instant exchanges, however if you would like to exchange your order, we offer one FREE return shipping label per order. Your return will be credited to your CARAUCCI Rewards Account, issued in the form of a CARAUCCI e-Gift Card.
Initiate a Return
Please do not return your order before contacting our Customer Care team.
Store Credit & Free Return Shipping
Return Packaging Tips
We do not currently offer instant exchanges, but can work with you to ensure that your requested item is available and in stock. Please email us with your request so that we can provide you with a solution. We do our best to make sure our customers are satisfied.
Return Policy Exceptions
In the unlikely event that you encounter a defective item, please email us within 7 days of delivery and include photos of your item. If a replacement for the particular item is not available, we will work with you on finding an alternate item of equal value and/or process a free return label.
RETURN MAILING ADDRESS:
60 PASTORI AVENUE, APT 17, FAIRFAX, CA 94930-1700
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Finely handcrafted in brass.
Designed by CARAUCCI