The Summer Selection Is Here << Free Domestic Shipping Orders $250+
We hope you are fully satisfied with your purchase from CARAUCCI. If you’re looking to return or exchange your order for whatever reason, we’re here to help.
Note: All responsibility and issues regarding shipping delivery times should be directed to the USPS and their policy.
CARAUCCI will accept merchandise in its original, unworn and unwashed condition for a Refund or Store Credit within 30 days of receiving your order.
Note: We will automatically charge a $10 restocking fee on items not returned in their original condition.
Initiate a Return
Option 1 > Free Return Label > Store Credit
To receive a free USPS return label, please email us the following information:
We do not currently offer instant exchanges, but do offer one free USPS return shipping label per order. Your return will be credited to your CARAUCCI Gift Card, which you can then use to purchase your exchange items. Please email us with any specific requests.
Return Policy Exceptions
In the unlikely event that you encounter a defective item, please email us within 7 days of delivery and include photos of your item. If a replacement for the particular item is not available, we will work with you on finding an alternate item of equal value and/or process a free return label.
RETURN MAILING ADDRESS:
60 PASTORI AVENUE, APT 17, FAIRFAX, CA 94930-1700
Finely handcrafted in brass or white brass with sterling silver findings.
Designed by Nishiibo
Ear wire: sterling silver 92.5
Weight: .04 oz
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